Quality Management

Making a positive difference for the long-term.

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At Calix, we consider quality to be everyone’s personal responsibility. We regard quality as an integral and essential component of every aspect of our business. Product and customer service excellence is the objective of the Board, management team, managers and employees at Calix.

Product Quality Policy

Calix is committed to providing process development, manufacture, delivery and application of mineral based products and services that meet the needs of interested parties.

We aim to ensure that quality is everyone’s aim throughout the organisation and that each employee has a sound understanding of the importance of our quality management system and their direct effect to our continuous success.

Download our product quality policy

As a customer of ours, we value your feedback.

Calix is committed to providing excellent customer service and maintaining great relationships with all our customers.

You can submit a complaint, give a compliment or offer a suggestion to help us improve our products and services.

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We are ISO 9001 certified

Our quality management system meets the international  requirements of ISO 9001:2015, which is continually maintained and improved.

Our ISO 9001 certification qualifies that our internal systems are effective, consistent and efficient, but also reveals our commitment to providing quality water treatment solutions to all our existing and prospective customers.

Meet Anna Tran, Safety Health Environment and Quality (SHEQ) Manager

“You can’t continue improving things if we are not learning together and improving together. […] Safety isn’t just safety, everybody contributes to safety and to quality as a team.” 

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